We are still working on our new website and encourage you to explore and provide feedback.For the most up to date and critical information and services you can visit the main site at https://www.tucsonaz.gov/
Tucson Water's Water Quality and Operations Division environmental scientists, chemists, analysts, disinfection personnel, system and water treatment operators, and inspectors work together to monitor the quality of our drinking water at more than 200 wells, 61 reservoirs, 266 sampling stations, and 125 selected homes throughout the Tucson Water service area.
See water quality tests closest to your home or business using our Online Water Quality Map
EPA regulations require water providers to routinely test public drinking water supplies for naturally-occurring or man-made organic and inorganic constituents.
My Water Quality
Call 520-791-5945 Email CustomerSupportUnit@tucsonaz.gov
Contact Information
EMERGENCY (24 hours) (broken water main or pipeline, etc.) 520-791-4133
WATER CUSTOMER SERVICE
Customer Service & Billing 520-791-3242 or 800-598-9449 (toll-free) Phone hours: Mon.- Fri. 8 am-5 pm Lobby:
TW_web1@tucsonaz.gov TTY device communications: 520-791-2639 Paymentus help line: 800-420-1663 (24/7) Paymentus support: customercare@paymentus.com
OTHER UTILITY SERVICES
SEWER & WASTEWATER - Charges, Questions (Pima County) 520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.
GARBAGE/RECYCLING Charges, Questions (City Environmental Services) 520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.
WATER QUALITY / PRESSURE CONCERNS520-791-5945 CustomerSupportUnit@tucsonaz.gov
WATER LEAKS (non-emergency)waterleaks@tucsonaz.gov
WATER WASTE 520-791-2514 WaterWaste@tucsonaz.gov
MORE "CONTACT TUCSON WATER" INFO