Water Meter Installation and Miscellaneous Fees

Puzzle Piece illustration of Tucson Water operations

A cost study is conducted as needed to determine the fees that a benefiting customer will pay for various water installations (metered connections to the water system and hydrants being examples) and other services received. The 2013 study was reviewed by the Citizens’ Water Advisory Committee and recommended for forwarding to the Mayor and Council. On May 21, 2013, following a public hearing, the Mayor and Council approved and adopted the FY 2013 Miscellaneous Fee Study.

Page links to current fees, effective July 1, 2013, are below:

Miscellaneous Fees: Water Meter Installation
Miscellaneous Fees: Water Service
Miscellaneous Fees: Protected Main and Facility Programs
Miscellaneous Fees: Plan Review Service

For more information or questions about fees, call 520-791-5164.

Contact Us

Contact Information

EMERGENCY (24 hours)
(broken water main or pipeline, etc.)
520-791-4133

WATER CUSTOMER SERVICE

Customer Service & Billing
520-791-3242 or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
Lobby:

  • 310 Alameda St. - Closed
  • 1100 S. Alvernon Way Mon.-Fri. 8:30 am-4:30 pm
  • 4004 S. Park Ave Mon.-Fri. 8:30 am-4:30 pm
  • 201 N Stone Ave. 8:30 am-4:30 pm

TW_web1@tucsonaz.gov
TTY device communications: 520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: customercare@paymentus.com