We are still working on our new website and encourage you to explore and provide feedback.For the most up to date and critical information and services you can visit the main site at https://www.tucsonaz.gov/
Tucson Water's Community Relations page has links to request utility participation or sponsorship, our social media pages, media releases and archives, weekly and monthly newsletters (English and Spanish), and career opportunities.
Links to form to request Tucson Water sponsorship, event participation, speaker, tour, or Pete the Beak mascot appearance
Dispose-A-Med is an environmentally-friendly alternative to safely dispose of your unused medications.
In August 2021, we distributed a short online poll via our digital and paper Water Matters newsletters. Poll respondents were asked to identify, from two lists, which water conservation methods they used inside and outside the home, and to share any tips they had.
EMERGENCY (24 hours)
(broken water main or pipeline, etc.)
WATER CUSTOMER SERVICE
Customer Service & Billing
520-791-3242 or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
TTY device communications: 520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: firstname.lastname@example.org
OTHER UTILITY SERVICES
SEWER & WASTEWATER - Charges, Questions (Pima County)
520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.
GARBAGE/RECYCLING Charges, Questions (City Environmental Services)
520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.
WATER QUALITY / PRESSURE CONCERNS520-791-5945
WATER LEAKS (non-emergency)email@example.com
MORE "CONTACT TUCSON WATER" INFO