Tucson Water commercial and multifamily customers can take advantage of the following rebates, incentives, and services to save water and money on their properties.
Rebate Eligibility & Requirements
$150 rebate for flushometer valve/bowl combination HETs with an effective flush volume of 1.28 gallons or less as rated by MaP (Maximum Performance) testing qualify for the flushometer valve/bowl combination rebate.
If you are a commercial or multi-family customer interested in an on-site Zanjero water audit, call 520-791-3242 or email tw_customerservice@tucsonaz.gov. Learn more about the Zanjero Program by clicking here.
Commercial & multi-family customers can also request a free water consumption report to learn more about water consumption patterns at their properties.
Request here
Smartscape - Training Program for Landscape Professionals
For more information, call the Tucson Water Conservation and Stormwater Resources Office at 520-791-4331.
Esta información está disponible en Español. Por favor llame al 520-791-4331.
Contact Information
EMERGENCY (24 hours) (broken water main or pipeline, etc.) 520-791-4133
WATER CUSTOMER SERVICE
Customer Service & Billing 520-791-3242 or 800-598-9449 (toll-free) Phone hours: Mon.- Fri. 8 am-5 pm Lobby:
TW_web1@tucsonaz.gov TTY device communications: 520-791-2639 Paymentus help line: 800-420-1663 (24/7) Paymentus support: customercare@paymentus.com
OTHER UTILITY SERVICES
SEWER & WASTEWATER - Charges, Questions (Pima County) 520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.
GARBAGE/RECYCLING Charges, Questions (City Environmental Services) 520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.
WATER QUALITY / PRESSURE CONCERNS520-791-5945 QualityAndPressure@tucsonaz.gov
WATER LEAKS (non-emergency)WaterLeaks@tucsonaz.gov
WATER WASTE 520-791-2514 WaterWaste@tucsonaz.gov
MORE "CONTACT TUCSON WATER" INFO
HOA Landscape Transformation Incentive Program
This program is available for HOA commercial customers interested in reducing water use in their landscape through landscape transformation.
Learn more here
Turf Removal Interest Form
Tucson Water is designing the turf removal rebate eligible for commercial and multi-family customers planning to remove ornamental grass. Fill out this form if you're interested in receiving more information once the rebate launches.
I'm interested!