In August 2021, we distributed a short online poll via our digital and paper Water Matters newsletters. Poll respondents were asked to identify, from two lists, which water conservation methods they used inside and outside the home, and to share any tips they had. You can view a summary of poll results here(PDF, 695KB).
Ranging from buckets in the shower to collect water for reuse elsewhere, to sophisticated rainwater harvesting techniques, Tucson Water customers are committed to saving water and get creative in their methods. Here are a few more of your tips:
Thank you to all of you who shared your tips!
In December 2020, we asked customers to take a flash poll about water quality topics. Click here(PDF, 141KB) to see the results.
Want to be friends with YOUR water? Find us on social media.
Contact Information
EMERGENCY (24 hours) (broken water main or pipeline, etc.) 520-791-4133
WATER CUSTOMER SERVICE
Customer Service & Billing 520-791-3242 or 800-598-9449 (toll-free) Phone hours: Mon.- Fri. 8 am-5 pm Lobby:
TW_web1@tucsonaz.gov TTY device communications: 520-791-2639 Paymentus help line: 800-420-1663 (24/7) Paymentus support: customercare@paymentus.com
OTHER UTILITY SERVICES
SEWER & WASTEWATER - Charges, Questions (Pima County) 520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.
GARBAGE/RECYCLING Charges, Questions (City Environmental Services) 520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.
WATER QUALITY / PRESSURE CONCERNS520-791-5945 QualityAndPressure@tucsonaz.gov
WATER LEAKS (non-emergency)WaterLeaks@tucsonaz.gov
WATER WASTE 520-791-2514 WaterWaste@tucsonaz.gov
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